1. Digital Nature of Products

All products sold on Ebookwallah.com are 100% digital. Once a file is delivered or downloaded, it cannot be returned like a physical item.

2. No Refund Policy

As a general rule, we do not offer refunds for digital products once the purchase is completed.
By making a purchase, you agree to this no-refund policy.

3. Exceptions – File-Related Issues

We may consider refunds only under the following conditions:

• • The file you received is corrupted or not working

• • You accidentally purchased the same product multiple times

• • You did not receive the download link within a reasonable time and our support team couldn’t resolve it

In these cases, please contact us within 3 days of purchase at 📧 help@ebookwallah.com with:

• • Your order ID

• • Product name

• • Brief explanation of the issue

• • (If possible) screenshot or error proof

4. Non-Refundable Cases

Refunds will not be issued in the following situations:

• • You changed your mind after purchase

• • You misunderstood the product description

• • Your device/software doesn’t support the file format

• • You claim non-receipt but download was successful

• • Minor bugs that don’t affect overall usage

5. Duplicate Orders

If you were accidentally charged twice or placed duplicate orders, we will process a refund for the extra order(s) after verification.

6. File Re-Delivery

If you lose access to a file or face a download issue, contact us. We will verify your order and re-send the download link free of charge.

7. Contact Us

We’re here to help. If you have any questions or concerns regarding refunds, please reach out to us at:
📧 help@ebookwallah.com

— If approved, the refund will be credited automatically to your original payment method within 10 business days.

Thank You for visiting and spending time on our website.