FAQs

FAQs

How is EbookWallah different from other digital download websites?

We don’t just upload random files — every product is hand-picked, high quality, and created to add real value to learners, creators, and professionals.

How can I be sure this isn’t a scam site?

Valid question! We’ve served 100,000+ users, have SSL-secured checkout, instant delivery, and live support. Try our free resources and see the quality for yourself.

Will I really get lifetime access to downloads?

Yes, once Purchased — it’s yours forever. No expiry, no subscription traps.

Can I trust the files? Are they safe for my device?

100%. All files are scanned, tested, and hosted securely. No ads, no redirects, no shady links.

I’m a student. Will these resources actually help me?

That’s why we exist! From study guides to productivity templates — we focus on real student problems with practical tools.

Can I edit the templates or ebooks I download?

Of course! Most of our resources (especially templates) are 100% editable — in Canva, Notion, MS Word, etc. Editable status is always shown clearly.

I don’t have a Canva Pro account. Will your templates work for me?

Of course, 99.99% of our Canva templates are made for free accounts using Pro elements and you can use it absolutly free by purchasing it.

Is there a way to stay updated about new product uploads?

Yep! Join our newsletter or follow us on social — we announce every update, launch, and freebie there.

Are there any hidden costs after I download something?

Not at all. What you see is what you get. No hidden charges, no surprise payments.

Can I suggest or request a specific product or resource?

Of course! Just contact us with your request — we take community input seriously.

Do you accept guest creators or collaborations?

Yes! If you’re a creator, designer, or educator — we’d love to showcase your work. Let’s grow together.

What if a file doesn’t open or has issues?

We’re just one click away. Drop us a message and we’ll either fix it or replace it within 24 hours.

I clicked download, but nothing happened. What should I do?

First, check your browser’s download folder. Still nothing? Just refresh and try again. If issue persists, we’re always available via email or chat.

I lost my file or download link. Can I get it again?

Yes. Just send us your order ID or email, and a successfull payment snapshot (If available) and we’ll resend it — no questions asked. We store your access securely.

What payment methods do you accept?

We accept UPI, Paytm, Google Pay, PhonePe, Debit/Credit Cards, Netbanking — all through secure checkout via Razorpay, Stripe, or PayPal.